Privacy Policy

1. Introduction

Welcome to Datalixe, an IT consulting firm headquartered in Texas, United States, with operational presence in Nigeria. We specialize in delivering advanced IT solutions, including software development, infrastructure architecture, systems integration, Cybersecurity Implementation, AI and Advanced Analytics and strategic technology advisory services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in the context of our operations and service delivery.

We are committed to upholding your privacy rights in compliance with applicable legislation, including but not limited to:

  • Texas Data Privacy and Security Act (TDPSA)
  • California Consumer Privacy Act (CCPA)
  • Nigeria Data Protection Regulation (NDPR)
  • General Data Protection Regulation (GDPR), where applicable
  • United States Federal Trade Commission Act (FTC Act)
  • Health Insurance Portability and Accountability Act (HIPAA), where relevant
  • CAN-SPAM Act

This Policy applies to all users of our services, website visitors, prospective clients, and any individuals whose personal data we may process in the course of our business.

2. Information We Collect

We may collect personal and non-personal information through various channels, including forms on our website, direct interactions, analytics tools, and third-party service providers.

Table 1: Categories of Data Collected
CategoryExamplesCollection Method
Personal IdentifiersName, email, phone number, job titleContact forms, email, onboarding
Corporate InformationCompany name, size, industry, business documentsProposals, contracts, client meetings
Financial InformationBilling address, transaction data (via Stripe, PayPal)Secure payment processing platforms
Technical DataIP address, browser type, device data, locationCookies, web analytics tools
Project/Consulting DataSystem credentials, access logs, architecture docsDuring client engagements
Communication RecordsEmails, chat logs, support ticket historyCRM systems, helpdesk tools
3. Legal Basis for Processing Personal Data

We process personal data only where we have a legal basis to do so, which varies depending on the jurisdiction and nature of the data.

Table 2: Legal Bases for Processing
PurposeLegal BasisJurisdiction
Service provision and executionContractual necessityTDPSA, GDPR, NDPR
Customer communicationLegitimate interestTDPSA, GDPR
Direct marketing (where consented)ConsentCAN-SPAM, GDPR, TDPSA
Legal and regulatory complianceLegal obligationCCPA, FTC, NDPR
Security, fraud preventionLegitimate interestAll
4. How We Use Your Information
  • To provide IT consulting services and fulfill contractual obligations
  • To respond to inquiries and provide customer support
  • To process invoices, payments, and financial transactions
  • To enhance website functionality and optimize user experience
  • To manage client accounts, internal operations, and documentation
  • To comply with legal obligations and enforce our agreements
5. Disclosure of Information

We do not sell your personal information. We may share data with trusted service providers under contractual obligation and consistent with applicable data protection laws.

Table 3: Third Parties with Whom We Share Data
Third Party TypePurpose of Data Sharing
Cloud Hosting ProvidersInfrastructure and website hosting
Payment ProcessorsTransaction processing and billing
CRM and Support PlatformsClient relationship and ticketing
Legal and Regulatory AdvisorsCompliance, audit, and legal review
Subcontractors/ConsultantsProject collaboration and delivery
6. Cookies and Tracking Technologies

We utilize cookies and similar technologies for various purposes including user authentication, website analytics, and marketing.

Table 4: Cookie Usage
Type of CookiePurposeTool Examples
Strictly NecessarySite navigation, login sessionsInternal, Cloudflare
AnalyticsUsage statistics, site performanceGoogle Analytics, Hotjar
MarketingRemarketing and behavioral advertisingGoogle Ads, Facebook Pixel
7. Your Rights

Depending on your jurisdiction, you may have the following rights under TDPSA, GDPR, NDPR, or similar laws:

Table 5: Your Privacy Rights
RightDescriptionApplicable Laws
AccessObtain a copy of personal data held about youTDPSA, GDPR, NDPR
RectificationRequest correction of inaccurate or incomplete dataAll
DeletionRequest erasure of personal dataGDPR, NDPR, TDPSA
Restriction of ProcessingRequest limits on how your data is usedGDPR, NDPR
Data PortabilityReceive your data in a machine-readable formatGDPR
Opt-Out of Targeted AdsRefuse the sale or sharing of personal dataTDPSA, CCPA
Withdrawal of ConsentWithdraw previously granted permissionsGDPR, NDPR

You may exercise these rights by contacting us atinfo@datalixe.com. Verification of identity may be required to fulfill requests.

8. Data Security and Retention

We employ industry-standard security practices to safeguard your information, including:

  • SSL/TLS encryption
  • Role-based access control
  • MFA (Multi-Factor Authentication)
  • Regular system audits and encrypted backups

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • The duration of active engagements
  • Statutory record-keeping requirements (e.g., taxation)
  • Legal obligations or dispute resolution needs
9. International Data Transfers

Personal data may be transferred to and processed in jurisdictions outside of your own, including the United States and Nigeria. In such cases, we implement appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Vendor due diligence and risk assessments
  • Data Processing Agreements (DPAs)
10. Children’s Privacy

Our services are intended for professionals and are not directed at individuals under the age of 13. We do not knowingly collect data from children.

11. External Links and Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those websites. Users are encouraged to read the privacy policies of each site they interact with.

12. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. Changes will be posted on this page with an updated effective date. Where changes are significant, we will notify users via email or website notification.

13. Contact Information

For any inquiries or concerns regarding this Privacy Policy or your personal data, please contact us:

Datalixe
Email: info@datalixe.com
Website: www.datalixe.com